Occupational stress with mental health clients in acute response (OSCAR)

Exploitable results

The training intervention which was devised during the project has now been evaluated and modified. It has been given the name "Managing Stress and Violence at Work - A Training Manual and CD-rom for Mental Health Services". The final training package comprises of a printed manual and a CD-rom. The manual has an introduction to the training intervention and information for the trainers, which is the theoretical basis of the training. The CD-rom contains the training intervention itself with detailed instructions for delivering the training and all the resources necessary. The training is organized as a 4 day package, the first 2 concentrating on stress management and the last 2 on risk and violence. These 4 days can either be run consecutively or as 2 or 1 day training sessions. We plan to publish the training manual in the course of 2006. We are in contact with a potential publisher.

This conference will take place 8th\9th June 2006 in Storstroem, Denmark. The purpose of the conference is to present to a pan-European audience the implications of the OSCAR project both from an evidence-based, training and service development perspective. Themes to be covered include: Occupational Stress and Violence in Mental Health Services: the European Context The OSCAR project: its aims, objectives and relevance to European Policy The OSCAR Project: key results Training Implications for reducing occupational stress in mental health services Service Development implications for reducing occupational stress in mental health services.

The International Violence and Aggression Form (IVAF) has developed the following definition of violence: "Any incident where staff are abused, threatened or assaulted in circumstances related to their work, involving an explicit or implicit challenge to their safety, well being or health. The aggression may take one or more of the following forms:- - Physical attacks (which may or may not cause injury). - Threats and verbal abuse, including sexual and/or racial harassment which cause distress. - Witnessing damage to or destruction of property. - Witnessing violence involving patients/clients. The IVAF has three elements: - IVAF-V is to record verbal aggression. - IVAF-P is to record physical aggression and aggression against property. - IVAF-C is to record the consequences for those members of staff involved in such aggressive incidents. IVAF-V (verbal) This form should be completed by a member of staff each time he/she personally experiences verbal aggression, as defined above. However, if any one staff member is involved in more than one verbal incident from the SAME person, during ONE working day, he/she need complete only ONE IVAF-V, ticking all relevant boxes. Aggression from different individuals should, however. be recorded on separate forms. The IVAF-V should be completed as soon after the incident as possible, preferably by the end of the working day, and stored securely on the unit for the researcher to collect each week. Envelopes will be provided IVAF-P (physical) This form should be completed, following an incident of physical aggression or aggression against property, by the member of staff primarily affected by the incident. Where physical aggression is immediately preceded or accompanied by verbal aggression a further IVAF-V need not be completed. The IVAF-P should also be completed as soon after the incident as possible, preferably by the end of the working day and stored securely on the unit for the researcher to collect each week. Envelopes will be provided IVAF-C This form should be completed following an incident either of verbal or physical aggression. Its focus is to record the short and mid-term consequences of either physical or verbal aggression.

Exploitable results

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