Periodic Reporting for period 2 - TRIPS (TRansport Innovation for vulnerable-to-exclusion People needs Satisfaction)
Reporting period: 2021-08-01 to 2023-01-31
The TRIPS project brings together disabled users, and transport and assistive technology experts to co-develop an innovation roadmap with research priorities and policy recommendations for developing digital mobility solutions. The project puts forward a co-design approach that underpins Mandate 473: Design for All and applies it to develop selected inclusive digital mobility solutions in 7 municipalities across EU and develops the business case to support their subsequent adoption to provide exemplars for similar future reference.
Objectives
Objective 1: Understand disabled citizens’ divergent needs and attitudes towards future mobility as a means for designing inclusive mobility solutions for all.
The consortium has undertaken user research through a variety of methods to explore the needs and attitudes towards existing and future inclusive digital mobility solutions (WP2), understand persons with disabilities transport priorities (WP4), and we have deployed UX research to elicit their requirements in relation to specific solutions for implementation as part of task 6.1 (WP6).
Objective 2: Review the state of the art and future trends in mobility, assistive and ICT technologies relating to mobility to identify gaps and explore synergistic solutions across the three sectors.
In period 1, the TRIPS consortium reviewed ten innovative mobility solutions with regards to the usability of people with disabilities. We also assessed if and to what emerging assistive and ICT technologies can close the accessibility gaps for disabled citizens (see D3.2 D3.4).
Objective 3: Develop and test a Co-design-for-All methodology to enable equal access to open innovation to all citizens.
The TRIPS consortium has co-developed a Design-for-All co-design methodology with 48 disabled citizens and 30 transport experts (WP5) to train them to utilise the methodology to develop accessible mobility solutions in pilot cities (WP6). This work is reported in D5.1 (Method Framing Document. Internal draft delivery), D5.2 (Methodological framework document (1st version)) and D5.3 (Methodological framework document).
Objective 4: Engage vulnerable-to-exclusion citizens and institutional actors in developing and validating policy recommendations, research priorities and an industry roadmap for the mobility sector.
The TRIPS consortium has engaged 100 disabled users, 10 transport authorities, 20 transport operators, and 10 local disability NGOs in design concept development and prioritisation (WP4) as well as in the development of policy recommendations, industry roadmap and research priorities (WP4, WP7). The consortium has validated its findings and recommendations with users and representatives of transport organisations throughout the project, specifically our user research findings (WP2), our design concepts and priorities (WP4), our policy recommendations, industry roadmap and research priorities (WP7).
Objectives
Objective 1: Understand disabled citizens’ divergent needs and attitudes towards future mobility as a means for designing inclusive mobility solutions for all.
The consortium has undertaken user research through a variety of methods to explore the needs and attitudes towards existing and future inclusive digital mobility solutions (WP2), understand persons with disabilities transport priorities (WP4), and we have deployed UX research to elicit their requirements in relation to specific solutions for implementation as part of task 6.1 (WP6).
Objective 2: Review the state of the art and future trends in mobility, assistive and ICT technologies relating to mobility to identify gaps and explore synergistic solutions across the three sectors.
In period 1, the TRIPS consortium reviewed ten innovative mobility solutions with regards to the usability of people with disabilities. We also assessed if and to what emerging assistive and ICT technologies can close the accessibility gaps for disabled citizens (see D3.2 D3.4).
Objective 3: Develop and test a Co-design-for-All methodology to enable equal access to open innovation to all citizens.
The TRIPS consortium has co-developed a Design-for-All co-design methodology with 48 disabled citizens and 30 transport experts (WP5) to train them to utilise the methodology to develop accessible mobility solutions in pilot cities (WP6). This work is reported in D5.1 (Method Framing Document. Internal draft delivery), D5.2 (Methodological framework document (1st version)) and D5.3 (Methodological framework document).
Objective 4: Engage vulnerable-to-exclusion citizens and institutional actors in developing and validating policy recommendations, research priorities and an industry roadmap for the mobility sector.
The TRIPS consortium has engaged 100 disabled users, 10 transport authorities, 20 transport operators, and 10 local disability NGOs in design concept development and prioritisation (WP4) as well as in the development of policy recommendations, industry roadmap and research priorities (WP4, WP7). The consortium has validated its findings and recommendations with users and representatives of transport organisations throughout the project, specifically our user research findings (WP2), our design concepts and priorities (WP4), our policy recommendations, industry roadmap and research priorities (WP7).
TRIPS has researched the needs and attitudes towards future mobility solutions, reviewed the state-of-the-art on accessibility, mobility, and related digital and assistive technologies and policies, and devised an index to measure mobility.
The consortium has also developed a mobile app which allows disabled users to audit the accessibility of public transport on the go. Partners aspire this to become the backbone of a new transparent European Accessibility Observatory to provide insights and evidence to transport and policy decision makers.
Our methodology has delivered a full set of business cases / pilot case studies in the 7 cities, and is delivered in the form of a MOOC, available through Coursera and UITP’s educational system.
More importantly we have co-signed the Lecco Declaration between UITP-AAATE-ENIL that outlines key principles that organizations can build on to implement accessibility and foster an understanding of how to shape future public transport models to become increasingly inclusive and accessible.
The consortium has also developed a mobile app which allows disabled users to audit the accessibility of public transport on the go. Partners aspire this to become the backbone of a new transparent European Accessibility Observatory to provide insights and evidence to transport and policy decision makers.
Our methodology has delivered a full set of business cases / pilot case studies in the 7 cities, and is delivered in the form of a MOOC, available through Coursera and UITP’s educational system.
More importantly we have co-signed the Lecco Declaration between UITP-AAATE-ENIL that outlines key principles that organizations can build on to implement accessibility and foster an understanding of how to shape future public transport models to become increasingly inclusive and accessible.
TRIPS innovations include
• A Co-design-for-All methodology developed in collaboration with disabled users, tested and accepted by both transport experts and users alike, delivered as a MOOC and a toolset.
• The TRIPS Mobility Divide Index (MDI) a user-centric set of indicators of accessibility to guide research, policy making, transport and urban planning. Available as a white paper and a mobile app and a webapp dashboard.
• The Lecco Declaration for Accessible and Inclusive Public Transport.
TRIPS achieved Impact
Instrumental Impacts: By bringing together disabled users with representatives from transport, assistive and digital technologies sectors in a co-design process, we have reframed the issue of accessibility systemically, from a problem-solving issue to an innovation opportunity. The TRIPS methodology creates a common ground and a set of practical innovation strategies and approaches to designing new intuitive mobility systems that are accessible for all.
Capacity Building Impact: By hosting the MOOC on a popular general purpose online teaching platform (Coursera) as well as the UITP educational platform, we have created a framework for long lasting capacity building impact.
Economic and Societal Impact: Our survey findings have resulted in a set of recommendations and white papers, designed to inform investment in infrastructure and its design. We have developed business cases and signed collaboration MoU’s by the transport ecosystem in all our partner cities. We have proposed the establishment of a European Accessibility Observatory to crowdsource accessibility auditing data, based on the MDI app, and turn them into actionable information for transport operators and municipalities in a transparent way. We have also proposed the establishment of a European Accessibility Design Centre, a network of hubs that can provide UX design assistance in the form of consultancy to transport (and other) organizations lacking internal expertise to undertake accessibility initiatives from a co-design approach to avoid costly mistakes in the design and implementation of solutions and set priorities that matter to persons with disabilities. Finally, the innovation roadmap proposes a set of measures for lifting the institutional barriers (financial, operational etc.) that hinder the integration of user-centric innovations into business-as-usual operations. In addition, the Lecco Declaration is still being promoted and signed with the aim to have its principles publicly endorsed by a broad range of key organisations.
Conceptual Impact: TRIPS has framed accessibility as a “a door-to-door" issue and encouraging integrated management of transport and urban planning, a position supported by UITP and ELTIS. The Mobility Divide Index (MDI) and the associated app reframes how we audit the accessibility of cities for people with and without disability along six important dimensions (comfort, convenience, safety, journey duration, affordability, autonomy). We have also made conceptual and systemic links to the need to close the digital divide as a means to reduce the mobility divide for people with disabilities.
Academic Impact: The consortium has contributed academic training material (the MOOC) to enable future designers and transport practitioners to co-design with disabled citizens. We have also produced a set of research publications, conference, and position papers.
• A Co-design-for-All methodology developed in collaboration with disabled users, tested and accepted by both transport experts and users alike, delivered as a MOOC and a toolset.
• The TRIPS Mobility Divide Index (MDI) a user-centric set of indicators of accessibility to guide research, policy making, transport and urban planning. Available as a white paper and a mobile app and a webapp dashboard.
• The Lecco Declaration for Accessible and Inclusive Public Transport.
TRIPS achieved Impact
Instrumental Impacts: By bringing together disabled users with representatives from transport, assistive and digital technologies sectors in a co-design process, we have reframed the issue of accessibility systemically, from a problem-solving issue to an innovation opportunity. The TRIPS methodology creates a common ground and a set of practical innovation strategies and approaches to designing new intuitive mobility systems that are accessible for all.
Capacity Building Impact: By hosting the MOOC on a popular general purpose online teaching platform (Coursera) as well as the UITP educational platform, we have created a framework for long lasting capacity building impact.
Economic and Societal Impact: Our survey findings have resulted in a set of recommendations and white papers, designed to inform investment in infrastructure and its design. We have developed business cases and signed collaboration MoU’s by the transport ecosystem in all our partner cities. We have proposed the establishment of a European Accessibility Observatory to crowdsource accessibility auditing data, based on the MDI app, and turn them into actionable information for transport operators and municipalities in a transparent way. We have also proposed the establishment of a European Accessibility Design Centre, a network of hubs that can provide UX design assistance in the form of consultancy to transport (and other) organizations lacking internal expertise to undertake accessibility initiatives from a co-design approach to avoid costly mistakes in the design and implementation of solutions and set priorities that matter to persons with disabilities. Finally, the innovation roadmap proposes a set of measures for lifting the institutional barriers (financial, operational etc.) that hinder the integration of user-centric innovations into business-as-usual operations. In addition, the Lecco Declaration is still being promoted and signed with the aim to have its principles publicly endorsed by a broad range of key organisations.
Conceptual Impact: TRIPS has framed accessibility as a “a door-to-door" issue and encouraging integrated management of transport and urban planning, a position supported by UITP and ELTIS. The Mobility Divide Index (MDI) and the associated app reframes how we audit the accessibility of cities for people with and without disability along six important dimensions (comfort, convenience, safety, journey duration, affordability, autonomy). We have also made conceptual and systemic links to the need to close the digital divide as a means to reduce the mobility divide for people with disabilities.
Academic Impact: The consortium has contributed academic training material (the MOOC) to enable future designers and transport practitioners to co-design with disabled citizens. We have also produced a set of research publications, conference, and position papers.