Project description
Inclusive digital transport solutions
The new era of digitalised urban mobility offers public authorities and transport operators the opportunity to consider the needs of all customers and eliminate eventual disparities existing in mobility solutions. The EU-funded DIGNITY project proposes a new approach for urban transport that is based on the concept of a digital inclusive travel system addressing the needs of all users. It will provide a methodology to face the digital failures in metropolitan and regional contexts taking into consideration the entire digital transport ecosystem, including the institutional structure, the forecast and supply of digital mobility and the needs of end users. Consequently, it will examine how structured engagement of all stakeholders can concretely create inclusive mobility solutions.
Objective
DIGNITY will delve into the digital transport eco-system to grasp the full range of factors that might lead to disparities in the uptake of digitalised mobility solutions by different user groups in Europe. Analysing the digital transition from both a user and provider’s perspective, DIGNITY will present the challenges brought about by digitalisation, and design, test and validate the DIGNITY approach, a novel concept that seeks to become the ‘ABCs for a digital inclusive travel system’. The project will build the approach step by step and provide a methodology to frame the digital gap in metropolitan/regional contexts, considering all elements of the digital transport ecosystem: the institutional framework (macro level), the provision of digital mobility (meso level) and the needs of end users (micro level). It will then combine proven inclusive design methodologies with the principles of foresight analysis to examine how a structured involvement of all actors - local institutions, market players, interest groups and end users - can help bridge the digital gap by co-creating more inclusive mobility solutions and by formulating user-centred policy frameworks. DIGNITY will demonstrate the approach in 4 pilots: Barcelona (ES), Tilburg (NL), Ancona (IT) and Flanders (B). The evaluation of DIGNITY’s potential and the impacts generated in the pilots will lead to conclusions and policy recommendations for wider uptake. Practical applications for designing inclusive digital transport in the form of the DIGNITY toolkit will help public authorities, transport operators and private providers consider the needs and requirements of all users in their decision-making processes. To fully exploit DIGNITY’s research results and the knowledge acquired to a broad audience, a Learning Community will be created, to raise awareness of the social implications of the digital transition and encourage the adoption of the DIGNITY approach.
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RIA - Research and Innovation actionCoordinator
00187 Roma
Italy
The organization defined itself as SME (small and medium-sized enterprise) at the time the Grant Agreement was signed.